Jobs Healthcare/Medical Jobs in Saudi Arabia in Saudi Arabia
ROLE PURPOSE:
To manage a portfolio of clients with a client size base of 30000 lives and / or revenue of 40-60 million SR and maintain a 80% retention in order to achieve profitability within BA strategy and values.
KEY ACCOUNTABILITIES:
• Building, maintaining and enhancing relationship with clients to develop long term satifaction.
• Handle customer needs with reliability and be responsive in providing prompt service.
• Use proactive communication and effectively seek a resolution for a bad experience.
• Manage and Monitor Loss Ratio during the year by monitoring (Frequent user report) and raise alerts to clients.
• Liaise with other internal departments as required to ensure smooth running of all interactions that the customer has.
• Provide accurate reports and forecasts on activity and sales performance as and when required by management.
• Understand Market evolution and competitor activity.
• Build effective relationships both within and outsdie the department.
• Comply 100% with the rules and regulation of SAMA and CCHI.
• Update clients with all changes in the PMI (Private Medical Industry) industry rules, regulations and product.
• Print Debtor report on weekly basis to ensure appropriate planning for unpaid debt to avoid suspension.
• Ensure premiums are collected and support collection team in communication with clients.
Job Details
| Date Posted: | 2015-01-21 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Healthcare/Medical |
| Company Industry: | Healthcare, other |
Preferred Candidate
| Career Level: | Management |
| Nationality: | Saudi Arabia |
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