Jobs Management in Saudi Arabia
• Contribute to the development of the brand’s service plan and targets and ensure that they are achieved.
• Ensure high quality, competitive reception operation service to guarantee customer's satisfaction.
• Ensure timely and quick maintenance and repair of customer’s vehicle by means of exact diagnosis and repair order preparation.
• Ensures that day-to-day activities of the brand’s reception service functions in accordance to the approved practices, procedures and quality standards.
• Implements workshop reception services policies and procedures.
• Advise customers of the type, range and cost of the repair order before and after vehicle handover.
• Record and follow up incomplete work and service invoices.
• Development and implement an effective scheduling system to ensure minimum waiting time for customer vehicles receiving & delivery.
• Plan and implement an optimum utilization of workshop capacity in co-operation with the Workshop Controller.
• Ensure services quality, safety requirements and FIFO working principles within area of responsibility.
• Maintain good customer relationships and resolves complaints regarding brand’s services and workshop.
• Maintain and prepare damage reports highlighting recommendations for product improvement.
Job Details
| Date Posted: | 2016-01-29 |
| Job Location: | Jeddah , Saudi Arabia |
| Job Role: | Management |
| Company Industry: | Financial Services; Automotive |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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