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Customer Service Jobs in Saudi Arabia Customer Support Representative
Jobs Customer Service Jobs in Saudi Arabia in Saudi Arabia

To provide on-site support to clients to ensure that the integrity of the pooling control system is improved, client queries and control system issues are dealt with quickly and effectively and the perception of value for money and customer care is entrenched in the minds of our clients. KEY ACCOUNTABILITIES: •Conducting quality back door visits and customer site visits •Pre call planning •Responsible for client training in equipment control procedures •Assist with debtors function •Assist with query resolution •Maintain customer support files through dedicated CRM •Assist with periodical stock counts •Assist customers with invoice reconciliations MEASURES : •Call plans and contact reports •Capture correction percentage •Inbound/Outbound call centre ratios •Customer queries and satisfaction

Job Details

Date Posted: 2016-09-05
Job Location: Dammam, Saudi Arabia
Job Role: Customer Service
Company Industry: FMCG; Customer Service

Preferred Candidate

Career Level: Mid Career
Gender: Male
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen
Degree: Diploma

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