Jobs Customer Service Jobs in Saudi Arabia in Saudi Arabia
About Your Job:
In this role, you will be responsible for supervising and controlling flight-handling activities such as flight editing, transfer and boarding in order to achieve a high standard of service. You will also aim to achieve optimum satisfaction and on-time departure of flights.
Specific accountabilities include:
* Acting as station coordinator in liaison with GHA and QR department. Working closely with GHA and all airport departments to ensure on-time performance targets are met.
* Supervising airport team in achieving on-time performance
* Facilitating the Ramp Handling activities in liaison with GHA, caterers, fuelling agent, maintenance, cargo, and crew to expedite departure
* Working with all departments to ensure precision timings towards on-time departure are met.
* Utilising available resources by planning efficient duty allocation for customer service agents. Ensuring efficient use of manpower during duty period
* Reviewing aircraft allocations according to the movement messages / late arrivals / loads etc. Ensuring all departures are aware of operational messages and requirements
Job Details
| Date Posted: | 2017-01-20 |
| Job Location: | Tabouk, Saudi Arabia |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Airlines/Aviation |
Preferred Candidate
| Career Level: | Mid Career |
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