Customer Care Manager dministration Jobs in ksa

Administration Jobs in Saudi Arabia Customer Care Manager
Jobs Administration Jobs in Saudi Arabia in Saudi Arabia

Provide leadership in the customer service - setting
individual objectives, managing performance, developing and motivating staff,
provision of formal and informal feedback and appraisal - in order to maximize
subordinate and departmental performance
 
- Establish clear target for the customer service team and
guide the team to achieve these objectives.
 
Policies, Processes, Procedures and Systems:
- Direct the development and execution of the customer
service policies, systems, processes and procedures to ensure consistent
application and ease of operation.
 
Management Reports:
- Ensure all reports are prepared and release relevant
reports to provide management with timely information to monitor the progress
of call center.
 
Improvement in customer support:
- Direct the continuous review and improvement of customer
service practices taking into account best practice.
 -Perform any other
responsibilities relating to this job.
 

Job Details

Date Posted: 2017-01-26
Job Location: Jeddah , Saudi Arabia
Job Role: Administration
Company Industry: Other

Preferred Candidate

Career Level: Mid Career

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