Jobs Customer Service Jobs in Saudi Arabia in Saudi Arabia
About Your Job:
In this role, you will plan, supervise and support the reservation and ticketing agents in order to achieve optimal customer satisfaction and surpass the annual revenue targets. You will also encourage teamwork, consistency of service and proper coordination.
Specific accountabilities include:
* Supporting the staff and customers to resolve difficult issues and problems pertaining to reservations and ticketing, on a daily basis
* Handling customer requirements and cases professionally in order to minimise customer waiting times
* Supporting the travel agents with seat confirmation and arranging VIP bookings/ ticketing queries
* Showing commitment to handle the maximum number of calls and passengers whilst, at all times, carefully following all QR procedures to achieve a high quality of reservation and ticketing services
* Dealing with all mishandled passengers, NORECs, and DNBs as required each day to reduce passenger complaints
* Briefing staff on a day to day basis and keeping them updated with relevant changes in the industry and for QR products and services
* Overseeing and supervising employees in direct daily activities and participating in recruitment, training, development and disciplinary requirements to ensure a high standard of service delivery
Job Details
| Date Posted: | 2017-01-30 |
| Job Location: | Tabouk, Saudi Arabia |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Customer Service |
Preferred Candidate
| Career Level: | Mid Career |
Apply Now - Jobs in Saudi Arabia - Customer Service and Call Center Jobs in Saudi Arabia - Search All Jobs
jobs Reservation and Ticketing Supervisor l Qatar Airways l Tabuk - Qatar Airways
Customer Service Jobs in Saudi Arabia,وظائف في المملكة العربية السعودية/Jobs In KSA,Customer Service jobs Reservation and Ticketing Supervisor l Qatar Airways l Tabuk - Qatar Airways ,Jobs Customer Service Reservation and Ticketing Supervisor l Qatar Airways l Tabuk - Qatar Airways ,وظائف السعودية,وظائف خدمة العملاء فى السعودية,شواغر السعودية,وظائف خدمة العملاء بالسعودية,مطلوب للعمل بالسعودية Reservation and Ticketing Supervisor l Qatar Airways l Tabuk - Qatar Airways ,وظائف خالية فى السعودية,مطلوب Reservation and Ticketing Supervisor l Qatar Airways l Tabuk - Qatar Airways للعمل فى السعودية