The Role:
The role of the Restaurant Supervisor is to oversee junior team members in their service delivery, ensuring guest satisfaction is always the main focus, whilst building good customer relations and ensuring company standards are delivered.
Qualifications & Requirements:
You will have/be:
* 3 years' proven experience in leading a team of junior staff
* A relevant hospitality qualification or relevant experience
* An effective communicator who has a passion for hospitality
* Strong, proven problem solving skills.
About Pinkberry:
Pinkberry is an innovative frozen yogurt retailer that launched in West Hollywood, California, in 2005. Today, with more than 255 stores in over 20 countries worldwide of which 62 are in the Middle East, Pinkberry is one of the world's fastest growing global retail brands and continues to lead the category. Pinkberry offers consumers a one of a kind experience comprised of distinct product, outstanding service and inspirational design.
Pinkberry's flavors and fresh-cut-daily fruit and premium toppings offer an irresistible light and refreshing taste. From store design to exceptional customer service to irresistible yogurt flavors and toppings, Pinkberry delivers an experience that delights and refreshes consumers. Pinkberry is certified by the National Yogurt Association and carries the Live & Active Cultures Seal.
About Alshaya:
M.H. Alshaya Co. is a leading international franchise operator for over 85 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 3,500 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 50,000 people from over 120 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
Job Details
| Date Posted: | 2018-02-01 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Management |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Female |
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