• Maintain high level of discipline, punctuality & teamwork.
• Follow Standard PNR procedure – Name as per passport, Agent CTC, Pax CTC & his/her Nationality, Fare quoted & Fare rule, Time limit, seat assignment, frequent flyer number etc.
• Offer all Fursan Products/Services to customers.
• Offer multiple options on flights / hotels to customers.
• Explain travel itinerary in detail and confirm with customer that you have met his/her requirement/expectations
• Check Queues on daily basis and clear them regularly.
• Delete unwanted segments eg: HX, NO etc to avoid Debit Notes.
• Verify all Travel Order signatory specimens before issuance of ticket.
• Daily report of cash & credit sales to branch cashier.
• Ensure the name of ticket holder / personal account holder is printed clearly and the refund control / personal account forms are signed by passengers along with the ID copies
• STRICTLY adhere to Fursan policy of refund / Re-issue / ticket issuance for personal accounts, Refund control / personal account forms thoroughly to be checked and signed.
• Monthly individual staff sales target to be met and maintained.
• Read and understand product updates and Airline circulars.
• Adhere and comply with SLA procedures. This includes using standard Email signature and Fursan Email ID and answering calls within the defined timeframe.
Job Details
| Date Posted: | 2018-02-25 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Hospitality and Tourism |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Saudi Arabia |
To apply for this job click here
Jobs in Saudi - career in Saudi - vacancies in Saudi-Travel & Tourism Specialist (Saudi Nationals Only) - Fursan Travel & Tourism-Jobs in Saudi - career in Saudi - vacancies in Saudi