Jobs Sales Jobs in Saudi Arabia in Saudi Arabia
Who we are?
OYO is South Asia’s largest hotel chain, founded with a single mission at heart – to help people find their perfect space in every place. We are backed by the world’s top investors such as SoftBank, Sequoia, Lightspeed, and China Lodging. We partner with asset and home owners, providing travellers and city dwellers 5500+ exclusive hotels across 160+ towns in 5+ countries. We are in the business not just to meet people’s expectations – we are here to exceed them.
The Position
You will be responsible for maximizing business revenue while delivering great customer experience. You would also be accountable for maintaining strong relationships with property owners and driving engagement.
Responsibilities:
• Drive Business
• Taking ownership of 10-15 properties to ensure revenue maximization
• Convert direct Walk In’s into bookings and responsible for training property manager
• Maintaining relationship with nearby hotels to manage spillover Operations
• Audit properties to check for revenue inclusion of both OYO and hotel bookings and help in fraud prevention
• Inspect properties on a daily basis for proper functioning and adherence to standards
• Ensure a great customer experience and minimize customer escalations
• Check inventory of toiletry stocks and place order for replenishment
• Provide regular inputs to Pricing team about local events People Management
• Train hotel staff to improve and own customer experience
• Manage relations with owners to ensure transformation changes needed on operational basis Customer Retention and Relationship building and Conducting Customer Delight Activities
The must haves:
• Strong willingness to work on the ground with customers and hotel managers
• High on ownership and go getter attitude
• Strong communication and negotiation skills
• Problem solving ability; data driven and ability to work on MS Excel and PowerPoint
• Well versed with mobile app based products
• Candidate should have hospitality background. Either he should be an Hotel Management graduate or have worked at least 1 year in hospitality industry
Job Details
| Posted Date: | 2018-11-25 |
| Job Location: | Mecca, Saudi Arabia |
| Job Role: | Sales |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Degree: | Bachelor's degree |
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jobs Operations Manager - Oyo
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