Jobs Management in Saudi Arabia
Position Summary:
The Transition Manager co-ordinates the activities of the assigned Transition team members during the transition period. The Transition Manager's responsibilities include financial, Customer Relationship management, Personnel Management and Project Management for complex services engagements. The Transition Manager constructs and leads a multi-disciplinary team comprising of Project Managers and Subject Matter Experts (SME) to architect and design a solution that meets the customer’s business objectives.
Key Areas of Responsibilities:
•Constructing and leading Transition team to design solutions for advanced Managed Services opportunities
•Provide the necessary technical and service delivery capabilities to effectively manage the engagement
•Ensure the various phases of Transition are carried out (both within the Customer and within the proposed NCR Delivery organisation)
•Transition operations from the customer to NCR operations
•Completion upon sign off from the ESM
•Providing consultancy services to prospective and existing Managed Services customers along with NCR sales teams
•Providing recommendations to senior NCR Management on NCR’s internal service delivery scope and performance
•Assisting with information and knowledge to maintain service related documentation and gathering/sharing knowledge within the Global Transition Team
•Identifying risks and issues, initiating mitigation strategies and taking corrective action as appropriate
•Managing the Program’s budget, tracking and monitoring costs, and ensuring that the profitability targets are met;
•Reporting internally at all levels within NCR, and with customers;
•Ensuring high customer satisfaction ratings.
Job Details
| Posted Date: | 2020-07-06 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Management |
| Company Industry: | Other Business Support Services |
Preferred Candidate
| Career Level: | Mid Career |
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