IT Technical Support - Nesma Holding Technology/IT Jobs in ksa

Technology/IT Jobs in Saudi Arabia IT Technical Support - Nesma Holding
Jobs Technology/IT Jobs in Saudi Arabia in Saudi Arabia












Purpose:


To provide IT technical support to employees including hardware, software and network.


 


Job Responsibilities:


·        Respond to requests for technical assistance in person, over the phone, and electronically


·        Provide basic troubleshooting for computer and mobile phone devices, both for hardware and software issues


·        Install applications and updates as required


·        Identify, diagnose, and resolve technical issues for users


·        Diagnose and resolve end-user network or local printer problems and PC hardware problems


·        Perform desktop hardware repair for PC computer equipment and peripherals that are not covered by third-party vendor maintenance agreements


·        Log all helpdesk interactions and administer helpdesk software


·        Install and configure employee PC, email, printer, smart phones, Antivirus, MS Office, portable devices, and other applications as per the user profile.


·        Install and configure the IP Phones


·        Maintain the time and attendance system and the access control system


·        Create user email accounts and profiles and provide access for file sharing as requested


·        Backup and restore files as requested


·        Monitor day-to-day operation of computer networks and resolve any server or data problems as they arise


·        Maintain local area network (LAN) user documentation, including hardware/software applications, support logs, and other related information


·        Monitoring the security of data and access privileges across computer networks


·        Control inventory for IT assets.













Job Details

Posted Date: 2020-07-20
Job Location: Jeddah , Saudi Arabia
Job Role: Information Technology
Company Industry: Other Business Support Services

Preferred Candidate

Career Level: Entry Level


To apply for this job click here
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