Jobs Technology/IT Jobs in Saudi Arabia in Saudi Arabia
Job purpose
The main purpose of the Unit Head, Integrated Business Solutions position is to develop, plan, design and implement, support for innovative IT applications / IBS systems/projects. Determines scope of the project, sets deadlines, assigns responsibilities and monitor progress. Evaluates and recommends changes to current and future ERP system requirements to meet AMHEC organizational needs, business-related processes in a cost-effective and a higher quality level.
Duties and responsibilities
- Participate in the collection of the tactical ERP business requirements for IT services solution and in the definition of the business to IT objectives on tactical levels.
- Lead and implements new organizational processes aligned with ERP configurations. Manages subordinate staff on day-to-day performance of their jobs by assigning action items and following up along the way until the deadline for each task/project is met.
- Validate and approve the solutions operational level requirements against the tactical level requirements.
- Lead Applications and Business Solutions operational planning and projects, and organize and negotiate the allocation of IT resources.
- Ability to understand technology trends and anticipates changes in business conditions. Proactively works with Senior IT Leadership to ensure appropriate action is taken to accommodate those changes.
- Manage and deliver large and complex engagements to identify design, and implement creative business and technology solutions across AMHEC’s functional areas.
- Ensure that applications meet business requirements and systems goals, fulfil end-user requirements, and identify and resolve systems issues.
- Review and analyze existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems.
- Management responsibility for the analysis, evaluation, development, testing and implementation of software and applications.
- Ensuring necessary technical training, awareness and experience levels are maintained within the team or department relevant to the applications being supported and processes being used.
- Cultivate and disseminate knowledge of application-usage best practices.
- Provide a single point of contact on the tactical and operations level in the IT Department for all applications related matters.
- Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
- Lead by setting a good example (role model) - behavior consistent with words
- Coach and help develop team members, help resolve days functional behavior
- Ensure the resources availability and performance for the daily applications level 2 & 3 and level 4 support activities needed for the users
- Facilitate the delivery of the training, knowledge transfer and sufficient documentation for the service desk team to supply the applications support activities on both level 1 and level 2 support
- Facilitate the guidance to IT operations on operational activities related to applications
- Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures. Recommend, within divisional policy, appropriate service and staffing levels.
- Ensure that project/department milestones/goals are met and adhered to
- Provide end-to-end project leadership and/or participate as a technical team member for projects
- Engage with appropriate functional heads to verify requirements when and where needed
- Effectively plan (cost, resource & time), execute and communicate the project progress to stakeholders
- Ensure compliance at all times by defining & ensuring adherence to established processes and maintaining updated documentation at all times
- Establish and develop internal IBS practice solutions and methodologies
- Ensure ERP modules are up-to-date and bug free and provide procedures and reports to identify and resolve any data integrity issues
- Analyze AMHEC’s business modules and identify areas of processes digitization and improvements
- Interface closely with external consultants, applications owners and both internal techno-functional consultants and developers during the development lifecycle of applications for database analysis and design, and interface requirements
- Interface with the DBA, server & storage administrators to design proactive management processes that ensure ERP application availability & performance are in line with AMHEC’s needs
- Leads, directs, evaluates and develops the IBS team to ensure that the objectives are reached
- Is responsible for the development, performance appraisal and succession planning of all direct and indirect reports
- Promotes a highly effective management and leadership style in line with the AMHEC’s values that supports the achievement of its strategy and objectives
- Is responsible for the development, performance appraisal and succession planning of all direct and indirect reports
- Motivate and inspire team members
- Identifies and monitors key IT functional KPIs, and devises plans and initiatives for improvement
Health & Safety
· Promotes and disseminates a positive health and safety culture and ensures the health, safety and welfare of self and others
· Ensures employee health and safety programs and guidelines are developed, regularly maintained, implemented, reviewed and complied with
· Identifies any Health, Safety or Environmental risks and recommends and implements measures and solutions to mitigate these risks
Working conditions
· Nature or work may require working beyond standard working hours
Physical/ Travel requirements
· Travel (up to 15%) within the Kingdom of Saudi Arabia to AMHEC’s sites, yards and branches
· Prolonged periods sitting at a desk and working on a computer
Direct reports
1. Techno-Functional Consultant - SCM
2. Techno-Functional Consultant - HCM
3. Techno-Functional Consultant - Finance
4. Techno-Functional Consultant - CX
5. Developer, Rental Application
6. Developer, Web & Mobile Applications
7. Applications DBA
Job Details
| Posted Date: | 2020-09-28 |
| Job Location: | Khobar, Saudi Arabia |
| Job Role: | Information Technology |
| Company Industry: | Facilities & Property Management; Automotive Repair, Spare Parts, & Support Services |
Preferred Candidate
| Career Level: | Management |
| Degree: | Bachelor's degree |
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jobs Unit Head, Integrated Business Solutions (IBS) - Arabian Machinery & Heavy Equipment Co.
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