POS Customer Support Officer #Jobs in ksa

Engineering Jobs in Saudi Arabia POS Customer Support Officer
Jobs Engineering Jobs in Saudi Arabia in Saudi Arabia

• Monitors POS CS Coordinator’s daily activities in handling service requests for POS Installations, Maintenance, Replenishment and Pull-Outs for all Banks within their assigned account and ensures services are always provided according to Surepay standards.

• Work hand in hand with the POS CS Manager in managing POS CSD to its full potential to provide good quality customer support services to all banks.

• Reports any potential infringements of service quality, to the POS CS Manager.

• Ensures accuracy of data entry in the system by POS CS Coordinators.

• Monitor and ensures Completed Service Reports are placed in System within a maximum of 24 hours from providing any Service.

• Bachelor , Master’s Degree in Business Administration field

• Minimum 5 years’ experience.

• Experience in POS Maintenance Service is an advantage.

• Self-motivated, self-starter who has strong technical skills analysis is an advantage.

• Computer literate and proficient in Microsoft Office Tools including Outlook.

• Ability to work with people and provide training wherever necessary.

Job Details

Posted Date: 2022-01-23
Job Location: Riyadh, Saudi Arabia
Company Industry: Business Consultancy Services

Preferred Candidate

Career Level: Mid Career


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