all Jobs in Saudi Arabia Field Service Technician - Smart way Group
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jobs Field Service Technician - Smart way Group
Jobs in Saudi Arabia,وظائف في المملكة العربية السعودية/Jobs In KSA,
- Acquire complete operational and technical knowledge of all products assigned to the FSE for support.
- Forward immediate requests to the Product Specialist in case a need is felt for additional training sessions on any product the FSE is responsible for.
- Immediate availability to report to any customer location where a problematic machine or an issue has been reported.
- Immediate availability to deliver products to customers’ sites for installation or demos.
- Exert all necessary efforts to resolve products’ problems at customer sites.
- The immediate reporting of failed repairs to the product specialist.
- Abide by all company rules and regulations, in general terms.
- In case a Vehicle is given to the FSE, they must make sure that it is always kept in top condition. Use of Vehicles is restricted to business hours only.
- Provide effective training to End-Users on products upon deliveries and installations. End-users must be given enough training time to be able to grab the required information.
- Perform Preventative Maintenance on all installed products in accordance to the previously agreed on and signed Service Level Agreements with customers.
- Fill out the necessary forms upon product deliveries, installations, Preventive Maintenance and Service Calls. Keep and keep his copies in a safe place and submit the rest to the proper Smart Way departments.
- Assist Sales representative with Products DEMOs when needed.
- Be available and ready for weekly/monthly meetings with management to discuss various subject matters.
- Abide by company rules when it comes to Attendance & Uniform.
Job Details
| Posted Date: | 2022-11-30 |
| Job Role: | Maintenance, Repair, and Technician |
| Company Industry: | Banking; IT Services |
| Monthly Salary: | US $1,500 |
Preferred Candidate
| Career Level: | Fresh Graduate |
| Nationality: | Saudi Arabia |
To apply for this job click here
jobs Field Service Technician - Smart way Group
Jobs in Saudi Arabia,وظائف في المملكة العربية السعودية/Jobs In KSA,