Channel Relationship Manager (EDSP / XPT) – Amazon MENA
DESCRIPTION
Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
We are making significant investments for the long term – building our Fulfillment and Transportation infrastructure as well as the leadership team. The Channel Relationship Lead role will help on executing, maintaining and improving the overall program strategy on KSA and UAE.
We seek a highly skilled and motivated leader to act as a custodian of the EDSP / XPT processes and manage the delivery network to ensure above par customer experience.
This is an exciting opportunity to join a new team in a rapidly growing area within Amazon. An ideal candidate should have an extensive background in Operations, Supply Chain, Account Management and cross-functional leadership (matrix organisation) for driving improvement.
Key job responsibilities
· Maintain channel Quality with timely intervention to improve performance of low performing nodes and partners
· Builds capability of service partners to manage peak variations
· Ability to travel up to 25% within KSA and UAE. Field visit, coach & connect with CTL & EDS/XPT team on improving performance & relationship management (Work’s With/1:1).
· Safety audits- Conduct regular Node safety audits, set goals for continuous process improvement.
· Act as the custodian of the processes & SOPs for the allotted program and consistently challenge and innovate to improvise the existing ones. Provide out of the box solutions for to enhance quality standards, reduce waste, and eliminate unnecessary work.
· Ensure new processes are communicated to relevant stakeholders and implemented in a timely manner and are standardized across locations. Perform continuous process evaluation to ensure sustainment
Job Details
Posted Date: | 2023-04-26 |
Job Location: | Jeddah , Saudi Arabia |
Job Role: | Sales |
Company Industry: | Accounting |
Preferred Candidate
Channel Relationship Manager (EDSP / XPT) – Amazon MENA Jobs for Saudis