Jobs Management in Saudi Arabia
Reporting to the senior managment at the head office, the operation manager main duties are:
-Fully responsible for all aspects of all departments.
- Conduct repeated planned visits to the hotels to insure smooth operation activities.
-Support and work with all Head of Departments in all aspects of running the hotels.
-Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
-Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedbacks / RSTS feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to GM/RGM.
-Ensure SOP implementation in all departments and check the same during routine operational checks. Consultant /GRM guidance to be taken wherever required.
-Monitor the purchase / indent / requestions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc).
-Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef.
-Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
-Inspecting all departments for SOP implementation.
-Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
-Monitor the co-ordination between all departments for smooth & efficient operations.
-Assessing and reviewing customer satisfaction and service recovery process.
-Meet all dept. heads to review & train the staff to upkeep the human capital.
-Identifying staff learning needs and assisting with development
-Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
-Conduct weekly / Daily meeting with marketing people for enquiry & follow up & conversion to grow up the business.
-Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
-Be on available on call 24 hours a day to resolve any urgent problems on emergencies.
-Responsible for the overall management of the operation of the hotel.
-Any other duties assigned.
Job Details
| Date Posted: | 2015-10-08 |
| Job Location: | Jeddah , Saudi Arabia |
| Job Role: | Management |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
| Career Level: | Management |
| Gender: | Male |
| Degree: | Bachelor's degree |
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