Jobs Customer Service Jobs in Saudi Arabia in Saudi Arabia
PURPOSE OF JOB
- To enable an easy buying experience for all customers throughout the complete payment process. This includes in particular:
- Securing a fast, easy and customer-friendly check out.
- Securing a cost-effective payment process.
- Ensuring payments are handled in a reliable, efficient and secure way.
ASSIGNMENT
- Contribute to the creation and operational implementation of the local customer relations' action plan.
- Support a customer-focused culture throughout the complete unit and ensure an overall easy buying experience.
- Implement the global solutions, services and tools that support easy and fast check out, and a safe and secure working environment.
- Analyse customer-related and financial key performance indicators and act with relevant stakeholders on the root causes of customer dissatisfaction and other cost drivers.
- Ensure a customer-friendly, efficient and cost-effective execution of the payments process.
- Contribute to the building of business competence by supporting co-workers in their efforts to improve according to agreed development plans.
- Provide an inspiring and motivating direction for the team and its individual members to ensure development and succession.
Job Details
| Date Posted: | 2016-07-18 |
| Job Location: | Jeddah , Saudi Arabia |
| Job Role: | Customer Service |
| Company Industry: | Retail/Wholesale |
Preferred Candidate
| Career Level: | Management |
| Nationality: | Saudi Arabia |
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