Call Center Agent - American Express KSA jobs Customer Service in ksa

Customer Service Jobs in Saudi Arabia Call Center Agent - American Express KSA
Jobs Customer Service Jobs in Saudi Arabia in Saudi Arabia

• Answer inbound calls as well as making outbound calls to assist customers who have specific inquiries.
• Build customer’s interest in the services and products offered by the company.
• Provide personalized customer service of the highest level assuring a prompt and an accurate responds to be provided on their inquires.
• Update the existing databases with changes and the status of each customer/prospective customer.
• Arrange for the dispatch of products, information packages, brochures etc. to clients and other interested parties.
• Follow up the calls of the client with clerical duties which includes faxing, emailing, filling up paperwork, and liaising with other departments.
• Evaluate account status at point of contact by analyzing information and recommending solutions to resolve the Card member’s issues.
• Other assigned tasks by the customer service supervisors & manager

Job Details

Date Posted: 2016-11-15
Job Location: Riyadh, Saudi Arabia
Job Role: Customer Service
Company Industry: Financial Services; Customer Service

Preferred Candidate

Career Level: Entry Level
Gender: Male
Nationality: Saudi Arabia
Degree: Diploma

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