Jobs Sales Jobs in Saudi Arabia in Saudi Arabia
OVERVIEW
Role Title: Sales Representative - Fleet Sales
Reporting Relationships: Sales Manager / ROGM
Company: ALJAW - Fleet Base & Government Operations
Department: Fleet Base
Location: Jeddah, Riyadh, Tabouk, All Eatern Region
Role Purpose:
Assist in the sales functions for the assigned specific portfolio by delivering sales strategies. Adheres to the company mission, vision and values by following the application of a standard operating procedures. Responsible for the delivery of the specific portfolio goals by direct engagement with customers to achieve targets as required by the specific portfolio.
SUBSTANTIAL OBLIGATIONS
IPE Factor
Impact: Nature and scope of influence a position has on its area of responsibility/ operation.
Key Activities:
Follow up with customers from start of the deal until end including recognizing the customers’ problems by following up in the system all the deals including reservation, transfer and delivery of vehicles.
Identifying and meeting customer needs to ensure customers are satisfied by providing efficient service through Guest First mindset and performing essential obligations as per the contract of employment.
Search about new sales channels using all sales tools to add new & prospective customers on the sales data bank.
IPE Factor
Communication: Position’s responsibility for communications both within and outside the organization
Key Activities: Negotiating with customers with the assistance of the Sales Manager of the price, delivery and specifications by providing customers with quotations through accurate and rapid cost calculations of the transactions.
Coordinates with the Sales Manager and Sales Supervisor in arranging field visitations to customers to generate revenue as per the required performance of essential obligations to ensure customers satisfaction and retention.
Attends dialogue with Sales team to discuss sales target issues, customer complaints and improvement opportunities through regular team meetings.
Submits daily sales performance report to the Sales Supervisor for consolidation, review and appropriate action of the business portfolio management.
Meet with the Sales Supervisor for updates on product knowledge through regular discussion and sharing information to enhance confidence and performance.
Follow up with Accessories Department on additional accessories requested by the customers through working closely with the accessory salesman to satisfy customer demands.
IPE Factor:
Innovation: Identify, develop and make ideas, techniques, procedures, services, or products.
Key Activities:
Receives customer complaints that require support from the Sales team to maintain customer satisfaction by maintaining and developing relationships with existing customers via meetings, telephone calls and email.
Send vehicle registration form and invoice to sales coordinator to expedite the release of the car to the customers.
Coordinate the invoicing and payments process by following to the standard operating procedures in order to complete the transactions in accurate and timely manner.
Knowing the standard of financing to help the customers in making arrangements for loans or payments by ensuring that those payments are completed and timely processed.
Performs documentation procedures in legal government relation matters pertaining to the sales function by adhering to the prescribed government rules and procedures to minimize legal implications to the business.
BUSINESS METRICS
Financial KPI’s:
• Sales Target (units sales, net sales)
Non - Financial KPI’s:
• Compliance
• Guests’ Delight
QUALIFICATIONS/REQUIREMENTS
Knowledge:
• Customer (Guest) and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Product Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, sales control systems and Saudi Automotive Industry.
• Financial and Accounting: Basic knowledge of Accounting and Financial principles and procedures.
• English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
WORKING CONDITIONS
Working Environment:Office and Field Operation
Job Details
| Date Posted: | 2017-01-23 |
| Job Location: | Jeddah , Saudi Arabia |
| Job Role: | Sales |
| Company Industry: | Automotive |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Nationality: | Saudi Arabia |
| Degree: | Diploma |
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