Jobs Customer Service Jobs in Saudi Arabia in Saudi Arabia
The functions are focused on the services with customers and passengers in the Station´s Travel Center.
• Resolve the customer inquiries, regarding:
o Schedules and prices.
o Types of trains.
o Fare conditions.
o Services on board the trains.
o Services in the stations.
o After-sales conditions, giving information to the customer on how to use the online form, facilitating the email address or the web page enabled for it and the procedures if requested.
o Report on places and events both of local interest and related to the service.
o The SCO in charge of sales performs the operations with tickets at the Ticketing Desk mainly equipped with a Ticket Office Machine (TOM).
o At the sale ticket stands are made the operations of sales, changes and cancellations of transport tickets, by the SCO in a face-to-face manner with the customer.
Job Details
| Date Posted: | 2017-10-05 |
| Job Location: | Medina, Saudi Arabia |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Transportation |
| Monthly Salary: | US $3,000 |
Preferred Candidate
| Career Level: | Entry Level |
| Gender: | Male |
| Nationality: | Saudi Arabia |
| Degree: | High school or equivalent |
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