Jobs Administration Jobs in Saudi Arabia in Saudi Arabia
OVERVIEW
Role Title: National Sales Manager (Toyota New Vehicle) - (Female)
Reporting Relationships Regional Operations General Manager (Retail)
Company GFO - ALJR Sales Operations Department
Location Regional Office
Role Purpose Supervises the sales functions for the assigned specific portfolio by executing sales strategies. Ensure that the sales team adheres to the company mission, vision and values by monitoring the application of standard operating procedures. Responsible for the achievement of the specific sales goals by directing the sales teams to achieve targets as required by the regional management.
SUBSTANTIAL OBLIGATIONS
IPE Factor
Impact:- Nature and scope of influence a position has on its area of responsibility/ operation.
Key Activities:-
• Direct sales teams to achieve pre-determine sales operational targets by defining and preparing business plans to meet operation targets determined by the Management.
• Responsible for the Manpower forecasts and the required number of staff are hired and placed in the retails sales operations to meet the company productivity standards.
• Plan operational budgets for the region and cascade to the centers through regular management meeting to ensure the centers’ performance confirms to the set parameters.
• Analyses, evaluates business situations and identify key internal and external factors that affect the performance and develop correction action plan.
• Supervise the daily performance of the Female sales team across the kingdom by following up on sales achievements and taking part in irregular transactions during peak season to ensure that the required regional sales target is achieved.
• Manage regional sales teams to achieve pre-determine operational targets by providing and analysing business plans to meet operation targets determined by the regional management.
• Monitor and assess the Female sales team performance to ensure that the specific portfolios of business performances are met by taking corrective action in conjunction with the regional management, whenever required.
• Responsible for ensuring sales processes are efficient and customer complaints are managed by promoting standard sales procedures to the regional sales team members.
IPE Factor
Communication:-
Position’s responsibility for communications both within and outside the organization.
Key Activities
• Monitor NPS (Net Promoters Score) results and ensure achieving the target and develop correction plan for low performance of center, saleswoman.
• Participate in dialogue with regional sales team and regional management to review and address sales target issues, customer complaints and improvement opportunities through regular meetings.
• Update the Regional Sales Team on product knowledge through regular discussion and sharing information to enhance sales team confidence and performance.
• Provide sales performance report to Regional Operations General Manager by consolidating monthly and yearly sales target submitted by the Center/ Branches Sales Manager.
IPE Factor
Innovation: Identify, develop and make ideas, techniques, procedures, services, or products.
Key Activities
• Continuously monitor and analyse sales achievements by carrying out regional sales and marketing campaigns, assisting Kaizen activities as well as adjustment to business strategies to achieve sales targets.
• Support sales staff by assessing their capabilities and providing them necessary training.
• Participate in developing and unify sales process across all centers under her management.
• Supervises the regional sales team activities to ensure that all activities are carried out as per the company’s policies and procedures through effective communication, monitoring and feedback mechanism.
• Supervise the documentation and legal government relation matters pertaining to the sales function by adhering to the prescribed government rules and procedures to minimize legal implications to the business (applicable to new vehicle and used car operation).
BUSINESS METRICS
Financial KPI’s
• Sales Target (units sales, net sales)
• Gross Profit, Operating Profit
Non - Financial KPI’s
• GDI
• Compliance
QUALIFICATIONS/REQUIREMENTS
Knowledge
• Customer (Guest) and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Administration and Management: Basic Knowledge of business and management principles involved in resource allocation, and coordination of people and resources.
• Sales and Marketing: Basic knowledge of principles and methods for
promoting, and selling products or services. This includes basic marketing strategy and sales techniques, product demonstration and sales control systems.
• Personnel and Human Resources: Limited knowledge of principles and procedures for personnel selection, training, compensation and benefits, labour relations and negotiation, and personnel information systems.
• Financial and Accounting: General knowledge of Accounting and Financial principles and procedures.
• English Language: Limited knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Education
• Minimum - Bachelor’s Degree or Equivalent
Certifications
• Any relevant certificates and courses
Experience
• 10 years’ experience in Sales Marketing & Leadership
WORKING CONDITIONS
Working Environment:-Office and Field Operation
Degree of Risk:- n/a
Job Details
| Date Posted: | 2017-11-06 |
| Job Location: | Jeddah , Saudi Arabia |
| Job Role: | Administration |
| Company Industry: | Automotive |
Preferred Candidate
| Career Level: | Executive/Director |
| Gender: | Female |
| Nationality: | Saudi Arabia |
| Degree: | Bachelor's degree |
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