Jobs Management in Saudi Arabia
• Ensures highly satisfied Guest by promoting a Guest Centric mindset to the service team to achieve high quality in after sales activities through an effective networking with other departments in the Center in accordance to service standards.
• Manage the center after sales activities to ensure that all activities are carried out as per the company’s policies and procedures through effective communication and monitoring.
• Responsible for managing the daily functional and operational activities of the service departments through regular discussions and updates with the service team to achieve smooth after sales business operations.
• Conduct Performance discussion with the subordinates, whenever applicable, through open discussion to establish Associate’s development and Performance Awareness.
• Continuously monitor and evaluate service achievements by supporting and assisting center after sales marketing campaigns, promoting center Kaizen activities as well as adjustment to business strategies to achieve set center targets.
• Manage the utilization of all the service facilities, tools and equipment to ensure that all areas in the Service Center are operating in accordance to the policies related to safety, welfare, integrity and branding image of the company.
• Manage a talent pool of center after sales professionals and train team members on the technical aspects of the company's products and services through technical procedures and standards in order to achieve center after sales targets and sustainable growth.
• Mentor and develop associates to ensure that they are provided opportunities for development and that career paths and succession plans are charted out through a Succession/ Progression Development Interventions.
• Enhance customer confidence and satisfaction by following stipulated service operation standard in order to improve customer retention.
Job Details
| Posted Date: | 2018-05-13 |
| Job Location: | Eastern Province, Saudi Arabia |
| Job Role: | Management |
| Company Industry: | Automotive |
| Monthly Salary: | US $3,000 |
Preferred Candidate
| Career Level: | Entry Level |
| Gender: | Male |
| Nationality: | Saudi Arabia |
| Degree: | Bachelor's degree |
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