Customer Success Specialist - Khamis Mushait - Imdad jobs Customer Service in ksa

Customer Service Jobs in Saudi Arabia Customer Success Specialist - Khamis Mushait - Imdad
Jobs Customer Service Jobs in Saudi Arabia in Saudi Arabia

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• Preparing customer visits by collecting data from all the concerned departments and sharing it with supervisor/manager before the visit
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• Visiting customers to collect information about their performance to identify customer’s status
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• Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and inquiries to ensure high-level satisfaction and determining future requirements
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• Promoting Imdad consumables, Estore and Imdad patient’s websites according to the KPIs
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• studying and analyzing customer’s details after updating their contacts and competitor’s data to define the improvement criteria
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• Reporting and reviewing weekly reports in regards to customer visits, customer feedback, Customer information and KPI reports to CSD Supervisor/ CSD Manager
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Job Details

Posted Date:	2019-01-08
Job Location:	Khamis Mushait, Saudi Arabia
Job Role:	Customer Service and Call Center
Company Industry:	Healthcare, other

Preferred Candidate

Career Level:	Entry Level
Gender:	Male
Nationality:	Saudi Arabia
Degree:	Diploma

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jobs Customer Success Specialist - Khamis Mushait - Imdad
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