Jobs Customer Service Jobs in Saudi Arabia in Saudi Arabia
A Contact Center Agent, is acting as a liaison between the branches and Customers, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency in addition to fulfill his Survey and completes data.
⦁ Receiving calls from Customers in order to provide them with service they need to meet their satisfaction.
⦁ Ensure orders completion for operation assurance and to reach customers' goals.
⦁ Identify and assess customers’ needs to achieve satisfaction for customer relation build
⦁ Build sustainable relationships and trust with customer accounts through open and interactive communication to meet their need and meet the satisfaction
⦁ Provide accurate, valid, and complete information by using the right methods/tools to fulfill their needs.
⦁ Handle Customer Surveys (All channels ) as per internal instructions to identify the needs may require by the management to grow services providing
⦁ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents to maintain the database for necessary used
Job Details
| Posted Date: | 2020-09-07 |
| Job Location: | Jeddah , Saudi Arabia |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Catering, Food Service, & Restaurant |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Saudi Arabia |
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