MAC Support Engineer Technology/IT Jobs in ksa

Technology/IT Jobs in Saudi Arabia MAC Support Engineer
Jobs Technology/IT Jobs in Saudi Arabia in Saudi Arabia
  • Administers client management tools such as SCCM and JAMF.
  • Designs, develops, tests and deploys new packages and amended software components within complex system programs.
  • Develops scripts in accordance to agreed development and security standards and processes and increases security awareness.
  • Packages and deploys operating systems, updates, patches, and creates OS images and configuration changes across the university, using SCCM and JAMF and any other necessary tools.
  • Performs Windows and Mac systems administration.
  • Analyzes operating system logs and identifies potential issues with computer systems.
  • Installs, configures and Performs routine audits on new hardware and software
  • Preforms tests and Reviews new requirements and specifications
  • Analyses and reports test activities and results.
  • Identifies and reports issues and risks associated with own work.
  • Checks the Configuration for software and equipment and tests platform-specific versions of one or more software products.
  • Generates and reports the outcome of testing and identifies potential improvements to the process and to the software products according to agreed designs and standards.
  • Reviews requirements and specifications, and defines test conditions. Designs test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes. Analyses and reports test activities and results.
  • Installs, secures and maintains servers and end user systems including system performance tuning and responds to service outages.
  • Ensures following the release processes and make sure that procedures are maintained.
  • Supervises and trains computer operators, and acts as the consultant for computer problems beyond the knowledge of technical support staff.
  • provides individual and group training on computer technologies to faculty and staff across University.
  • Provides operational support for High End Scientific workstations that are distributed to end-users for specialized requests such as simulations, graphics, and HPC. Workstations primarily run Linux with some being Windows operating system.
  • Troubleshoots and repairs hardware, distributes workstations to end-users, reports incidents, escalates problems, installs software and operating systems, tests the workstations and ensure proper functionality.
  • Mentors and guides junior employees (inside and outside the department).

Job Details

Posted Date: 2020-11-11
Job Location: Western Province, Saudi Arabia
Job Role: Information Technology
Company Industry: Human Resources

Preferred Candidate

Career Level: Entry Level
Degree: Bachelor's degree


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