Sales & Customer Engagement
· Greet customers warmly and thank them for shopping.
· Review daily sales, UPT/ATV, and WOW bills targets, planning to achieve individual, daily, and monthly targets.
· Achieve assigned ECP (Exclusive Customer Program) targets.
· Convert non-buying customers into buyers to increase the store’s customer base.
· Keep proper records of customer demands and follow up regularly.
· Apply best-selling techniques to meet customer needs and drive sales.
· Showcase the full range of products, including sprays, oils, gels, bakhoor, and accessories.
· Gather customer feedback on pricing, fragrance, packaging, and bottle design.
· Contact ECP customers regarding vouchers, due dates, and new arrivals.
Training & Self-Development
· Memorize sales pitches for consistent communication across stores.
· Support training of new hires and share job-related knowledge to strengthen the team.
· Take initiative to improve business performance and customer service levels.
Operations & Store Management
· Maintain shop hygiene and cleanliness throughout the shift.
· Conduct shop walkthroughs at the start of the shift, noting deficiencies for rectification.
· Ensure price standees, testers, and displays are properly maintained and presentable.
· Handle customer returns and complaints professionally, reporting issues to the shop in-charge.
· Implement FIFO (First In First Out) for stock and maintain related reports.
· Dispose of burned charcoal safely and manage tester inventory accurately.
· Ensure closing procedures, sales reports, and system shutdowns are completed properly.
· Implement visual merchandising standards effectively.
Inventory Management
· Report out-of-stock top-selling products to the shop in-charge.
· Identify slow-moving stock and coordinate with shop in-charge to create liquidation plans.
· Notify the shop in-charge about supplies like smelling strips, bags, invoice papers, and wrapping sheets.
· Conduct fortnightly stock audits of top 20 products to detect discrepancies.
Policies & Procedures
· Adhere to all company policies and operational procedures.
· Maintain accurate attendance records and mark breaks properly.
· Follow the customer dealing policy, ensuring all customers are assisted fairly.
· Implement the sales return policy 100%.
· Adhere strictly to the scheduled work hours.
Job Details
| Posted Date: | 2025-11-27 |
| Job Location: | Saudi Arabia - Khobar |
| Job Role: | Sales |
| Company Industry: | Retail & Wholesale |
Preferred Candidate
| Nationality: | Saudi Arabia |
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jobs Sales Staff
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