Jobs Management in Saudi Arabia
- Interact with all levels of the Call Center staff/teams, service providers and IT development teams
- providing the services efficiently and effectively and address any operational issue with a sense of urgency and bias toward immediate action
- A wide variety of business and technical skills are required in order to implement detailed project plans and ensure that the Customer Care business objectives are met
- Monitor and analyzes the monthly/annual contact center infrastructure costs and seek continuous optimization on cost and quality. Contact
- Maintain an inventory of service numbers assigned to each budget center so as to validate costs and ensure accuracy in billing andcost assignment.
- Perform miscellaneous job related duties, as assigned, across all areas of Contact Center operations.
Job Details
| Date Posted: | 2015-08-27 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Management |
| Company Industry: | Telecommunications; Transportation |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Degree: | Bachelor's degree |
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jobs Technical Call Center Manager
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