Jobs Management in Saudi Arabia
To manage General & Motor Insurance division’s annual financial planning and budgeting processes by operationalizing strategy, developing and communicating achievable plans and targets then motivating the team to achieve high levels of performance
To oversee the management of the key elements of the profitability of the General & Motor Insurance portfolio:
Developing attractive products and key client relationships; turning potential client quotations into actual premium income
Pricing risk competitively and negotiating appropriate terms and conditions
Mitigating risk by prudently reinsuring with trusted reinsurance counterparties
Ensuring high levels of service in administration and enrolment with simple processes being quickly and accurately executed
Improving both quality of service and efficiency of operation; developing clear procedures and supportive systems that reduce cost and minimise error
Delivering a simple, speedy claims experience, quickly paying out on valid claims and fairly but respectfully avoiding invalid claims
To create and maintain a “reaching out to the client” service ethos that will enhance the company’s reputation and brand whilst building client loyalty and retention
To carefully tailor quotes and policies to clients’ needs whilst negotiating ‘commercially’ on prices and details of any variations in standard terms and conditions
To actively monitor the key sales and profitability performance ratios investigating and rectifying any negative variances whilst identifying and replicating any positive variances; improving quotation closing ratios and renewal rates
To maintain close contact with the marketplace - spotting new trends and shifts in trends, developing new products and new channels or turning changes in regulation into new opportunities
To meet with key clients and major brokers or agents in order to develop mutually beneficial relationships whilst enhancing the company’s brand reputation and gaining crucial feedback on products/services and competitor activity
To construct products and portfolios carefully, managing risk concentrations (client, geography, line of business etc), finding the best incentives for each sales channel and ensuring consistency of approach and offering across the kingdom
To set the company’s strategy for reinsurance (product by product, line by line) identifying reliable counterparties and negotiating best value treaties to protect the company against excessive risk whilst maximising profitability
To monitor competitor activity very carefully in order to minimise any advantage they may gain by responding quickly to any initiatives whilst capitalising on any weakness and positively differentiating the company’s offerings wherever possible; reviewing and understanding the reasons why quotations fail or succeed, and learning from these
To oversee the production of daily management report which provides senior management with early information on levels of production, payments, collections and share price
To maintain close relationships with key regulators, building regulator trust and confidence by responding quickly and fully to requests for information whilst gaining early insight on potential changes in regulation that may need to be responded to or may create business opportunities
To ensure that complex regulatory requirements are transformed into clear processes and procedures for staff and that all employees understand the importance of compliance with regulatory requirements
To ensure that rigorous and efficient systems, processes and procedures are developed for the checking, validation and payment of claims, ensuring rapid payout for valid claims and avoiding payout fairly and respectfully for invalid claims
To develop high levels of interpersonal skill and expertise in claims handlers in order to make sure that clients whose claims are rejected feel that they have been fairly and respectfully treated and crucially that they understand both the reasons for the refusal and how to complain or appeal if they still disagree with the company’s decision
To actively liaise with other department management to ensure that the appropriate levels of support and co-operation are given/received; lobbying for support or changes to ensure efficiency, effectiveness and high levels of internal service delivery
To authorise the acceptance of business risk or the payment of claims in accordance with the company’s Authority matrix
To select, direct, develop, coach and motivate managers and staff within the division in order to optimise their skills, performance and potential
To ensure that KPIs are set for all key staff and that all staff performance appraisals are completed and countersigned as necessary within specified timescales
Job Details
| Date Posted: | 2016-02-14 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Management |
| Company Industry: | Insurance |
Preferred Candidate
| Career Level: | Senior Executive (President, CEO) |
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